Privacy Policy

Privacy Policy

Effective date: August 29, 2026

Forever Journey Collective respects the privacy of visitors, prospective clients, and customers. This Privacy Policy explains how Forever Journey Collective collects, uses, discloses, and safeguards personal information through https://www.foreverjourneycollective.com, contact and inquiry forms, telephone calls, email, SMS/text messaging, social media, and related services.

By using the website or voluntarily providing personal information, you acknowledge the practices described in this Privacy Policy.

1. Information Collected

Forever Journey Collective may collect the following categories of information:

Contact information: name, email address, telephone number, mailing address, and preferred method of contact.

Inquiry and event information: messages, wedding or event dates, locations, service interests, availability requests, pricing questions, scheduling preferences, booking details, and other information voluntarily provided.

SMS information: mobile telephone number, message content, message history, consent records, opt-in and opt-out status, and related timestamps.

Transaction and service information: contracts, invoices, payment status, services purchased, and information necessary to provide requested services. Payment card information may be collected and processed directly by a third-party payment processor; Forever Journey Collective does not intentionally store complete payment card numbers.

Website and device information: Internet Protocol address, browser type, device type, operating system, referring pages, pages visited, approximate location derived from an IP address, and website activity collected through cookies or similar technologies.

Social media information: messages, comments, profile information, and other information made available when interacting with Forever Journey Collective through Facebook, Instagram, or another social media platform.

2. How Information Is Collected

Information may be collected when you:

Visit or use the website;

Submit a contact, inquiry, scheduling, or booking form;

Call, email, or text Forever Journey Collective;

Request availability, pricing, or service information;

Enter into a contract or complete a transaction;

Interact with an official Forever Journey Collective social media page; or

Otherwise voluntarily provide information.

3. How Information Is Used

Forever Journey Collective may use personal information to:

Respond to questions and service inquiries;

Provide availability, pricing, scheduling, and booking information;

Prepare proposals, contracts, invoices, and service communications;

Deliver and support purchased services;

Send transactional or conversational email and SMS communications;

Maintain consent and opt-out records;

Process payments through authorized service providers;

Operate, maintain, secure, and improve the website and services;

Detect fraud, misuse, or security incidents;

Comply with applicable legal, regulatory, tax, and recordkeeping obligations; and

Enforce agreements and protect legal rights.

Promotional email or SMS messages will be sent only when permitted by applicable law and based on the consent provided.

4. SMS/Text Messaging and Consent

Forever Journey Collective uses SMS primarily for conversational communications concerning inquiries, service availability, pricing, scheduling, booking, and related customer support.

SMS consent may be obtained when a customer:

Provides a telephone number through a website form containing an SMS disclosure and submits the form;

Initiates an SMS to the Forever Journey Collective telephone number displayed on the website or an official Facebook or Instagram page after seeing the applicable disclosure; or

Provides clear verbal consent during a telephone call before an SMS is sent.

By providing a mobile number and consenting to SMS, you agree to receive conversational SMS messages from Forever Journey Collective regarding your inquiry, service availability, pricing, scheduling, and booking. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.

After an opt-out request, a final confirmation message may be sent. No additional SMS messages will be sent unless you later provide consent again. For assistance, reply HELP or contact Forever Journey Collective using the information at the end of this policy.

No mobile information, SMS opt-in data, or SMS consent will be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Such information may be disclosed to telecommunications carriers, messaging platforms, and service providers only as necessary to deliver messages, maintain consent records, provide support, prevent fraud, or comply with law.

5. Cookies and Similar Technologies

The website and its service providers may use cookies, pixels, analytics tools, or similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and protect against fraud or abuse.

Browser settings may allow you to block or delete cookies. Some website features may not function correctly if cookies are disabled. Third-party services may apply their own privacy policies to information collected through their tools.

6. How Information May Be Disclosed

Forever Journey Collective may disclose personal information in the following limited circumstances:

Service providers: vendors that support website hosting, contact forms, email, SMS delivery, scheduling, contracts, payment processing, analytics, data storage, security, and other business operations. These providers receive information only as reasonably necessary to perform their services.

Legal and safety purposes: when reasonably necessary to comply with law, a court order, legal process, or government request; protect rights, property, or safety; investigate fraud or misuse; or enforce an agreement.

Business transactions: as part of a merger, sale, financing, reorganization, or transfer of all or part of the business, subject to appropriate confidentiality protections.

At your direction: when you request or authorize disclosure.

Forever Journey Collective does not sell personal information for monetary consideration.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business and consent records, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, or regulatory requirements. Retention periods may vary based on the type of information and the reason it was collected.

8. Data Security

Forever Journey Collective uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the Internet, electronic storage, or security system is completely secure, so absolute security cannot be guaranteed.

9. Your Choices and Privacy Requests

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. You may also ask questions about how information is handled.

To stop SMS messages, reply STOP.

For SMS assistance, reply HELP.

To stop promotional emails, use the unsubscribe link in the email or contact Forever Journey Collective.

To submit another privacy request, use the contact information below.

Identity verification or additional information may be required before a request can be completed. Certain information may be retained when required by law or needed for legitimate business purposes.

10. Children's Privacy

The website and services are not directed to children under 13, and Forever Journey Collective does not knowingly collect personal information from children under 13. If such information may have been provided, contact Forever Journey Collective so the information can be reviewed and deleted as appropriate.

11. Third-Party Websites and Services

The website may contain links to third-party websites, social media platforms, payment processors, or other services. Forever Journey Collective does not control and is not responsible for the privacy practices of those third parties. Review the privacy policy of each third-party service before providing personal information.

12. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology, business practices, or legal requirements. The revised policy will be posted on the website with an updated effective date. Continued use of the website after an update indicates acknowledgment of the revised policy.

13. Contact Information

For questions or privacy requests, contact:

Forever Journey Collective

Website: https://www.foreverjourneycollective.com

Email: info@foreverjourneycollective.com

Telephone: 980-202-4015

Mailing address:  7014 Smith Corners Blvd, 1098, Charlotte, North Carolina 28269